Synthesia

Scripted avatar videos for training

by Synthesia

Overview

Synthesia turns a script into a video presented by an avatar, with workplace training and explainer workflows. The current self-serve guide lists monthly credit balances of Basic 500, Starter 1,750 and Pro 6,500. Each self-serve plan separately includes ten minutes of video creation or dubbing every month, in addition to its credits; this is not a conversion of 500 credits into ten minutes. Credit-funded video creation uses approximately 100 credits per finished minute, depending on avatar footage. Monthly plans receive credits monthly; annual Starter and Pro receive 21,000 and 78,000 credits at the start or renewal of the annual period. Unused credits do not roll over.

The current rendered Synthesia page lists Basic with 500 monthly credits and includes an API rate card, but the exposed text does not establish an ISO billing currency, selected purchase market or final checkout. Older 1,200-credit and Creator-price statements must not be presented as today’s verified quote.

The current download guide names Starter, Pro and Enterprise as eligible for downloading ordinary video; Basic and trial users cannot download. It lists Full HD 1080p MP4 (1920x1080), WAV audio, XLIFF translation files and SRT/VTT captions. Videos with interactive elements cannot be downloaded as MP4; the documented alternatives are embedding, a share link or SCORM on an eligible route.

Synthesia’s pricing page says API usage draws from the same credit balance as the subscription. This is a shared-balance statement, not a guarantee that every API feature is accessible on every plan.

Synthesia’s AI-governance policy says Customer Data, including inputs and outputs, is not used to pre-train its AI Components. Any customer-data processing that requires or results in fine-tuning is subject to the customer’s written instruction and governing agreement. This is not a claim that no processing or fine-tuning ever occurs.

Editor's take

Consider it for scripted training and explainer videos with reusable avatars. Check current download eligibility, the licence for the chosen avatar and the shared credit pool. Ten monthly video minutes are a separate self-serve allowance, while credit-funded duration is approximate. Current market-specific purchase price and actual output quality were not tested.

Our reading of who this suits, based on the sources above. Opinion, offered to help you decide - not a lab result.

Key Features

Script-to-avatar video for workplace training and explainers
Starter, Pro and Enterprise download ordinary1080pMP4, WAV, XLIFF and SRT/VTT; Basic/trial cannot download
Self-serve monthly credits: Basic500, Starter1750, Pro6500; each also has10monthlyvideo/dubbingminutes. Credit-funded video is about100credits/min depending on avatar time
Personal-avatar creation requires the depicted person’s recorded consent; current per-plan avatar counts are not re-established here
Dubbing is a separate set that presently lists 134 languages, from an uploaded file or a YouTube link
A video with interactive elements such as buttons or branching must be played, embedded or delivered as SCORM where the plan supports it, instead of MP4

Use Cases

Compliance and onboarding training
Product and process explainers
Localised versions of internal videos
Course material delivered as SCORM

Pros

✓Reusable avatars can be used across a series of training modules
✓Download, logo removal and API access start on named plans rather than being implied everywhere
✓Personal avatars can be built from a photo with a recorded consent step for the person shown

Cons

✕Basic and trial accounts cannot download what they generate
✕The ordinary licence for stock and synthetic avatars excludes paid advertising on TV, social platforms and programmatic channels
✕Published quota and price pages have changed; current ISO billing currency, chosen market and final checkout were not established, so oldCreator/annual-card amounts are not current quotes
✕Custom avatars follow the person agreement, and an avatar model cannot be downloaded and taken elsewhere

Frequently Asked Questions

Can I download my video on every plan?

Do credits roll over, and are they only for video?

The current self-serve guide lists monthly credit balances of Basic 500, Starter 1,750 and Pro 6,500. Each self-serve plan separately includes ten minutes of video creation or dubbing every month, in addition to its credits; this is not a conversion of 500 credits into ten minutes. Credit-funded video creation uses approximately 100 credits per finished minute, depending on avatar footage. Monthly plans receive credits monthly; annual Starter and Pro receive 21,000 and 78,000 credits at the start or renewal of the annual period. Unused credits do not roll over. Synthesia’s pricing page says API usage draws from the same credit balance as the subscription. This is a shared-balance statement, not a guarantee that every API feature is accessible on every plan.

What price and billing period were verified?

Can a stock avatar be used in paid advertising?

The video licensing help published on 23 July 2026 allows stock and synthetic avatars for training, website and product videos and organic social distribution, but not for paid advertising on TV, Facebook, Instagram, YouTube, TikTok or programmatic channels; the acceptable use policy requires Synthesia written agreement for that. Custom avatars follow a separate agreement made with the person shown, including consent.

Task guides for this product

T13 · Compare avatar presenters for one scripted training video

Key facts and where they come from

PriceNot established: The current rendered Synthesia page lists Basic with 500 monthly credits and includes an API rate card, but the exposed text does not establish an ISO billing currency, selected purchase market or final checkout. Older 1,200-credit and Creator-price statements must not be presented as today’s verified quote.Source: Synthesia - pricing
AvailabilityNot established: Country-by-country distribution and actual reachability of the selected product and plan are not established by the registered sources. A platform list, hosting location or payment-region note does not establish access from a particular country.Source: Synthesia - pricing
Commercial useDocumented: The ordinary licence for stock and synthetic avatars and voices allows training, website and product videos and organic social distribution, but not paid TV, Facebook, Instagram, YouTube, TikTok, programmatic or other paid promotion. Custom avatars follow separate person agreements with consent and age and content policies.Source: Synthesia - video licensing (23 July 2026)
Training on your dataDocumented: Synthesia’s AI-governance policy says Customer Data, including inputs and outputs, is not used to pre-train its AI Components. Any customer-data processing that requires or results in fine-tuning is subject to the customer’s written instruction and governing agreement. This is not a claim that no processing or fine-tuning ever occurs.Source: Synthesia — AI governance: customer data and pre-training
API billingDocumented: Synthesia’s pricing page says API usage draws from the same credit balance as the subscription. This is a shared-balance statement, not a guarantee that every API feature is accessible on every plan.Source: Synthesia - pricing
Export formatsDocumented: The current download guide names Starter, Pro and Enterprise as eligible for downloading ordinary video; Basic and trial users cannot download. It lists Full HD 1080p MP4 (1920x1080), WAV audio, XLIFF translation files and SRT/VTT captions. Videos with interactive elements cannot be downloaded as MP4; the documented alternatives are embedding, a share link or SCORM on an eligible route.Source: Synthesia - downloading videos
Usage limitsDocumented: The current self-serve guide lists monthly credit balances of Basic 500, Starter 1,750 and Pro 6,500. Each self-serve plan separately includes ten minutes of video creation or dubbing every month, in addition to its credits; this is not a conversion of 500 credits into ten minutes. Credit-funded video creation uses approximately 100 credits per finished minute, depending on avatar footage. Monthly plans receive credits monthly; annual Starter and Pro receive 21,000 and 78,000 credits at the start or renewal of the annual period. Unused credits do not roll over.Source: Synthesia - credits on self-serve plans

Official sources

The vendor pages we read for the claims on this page, what each one states, and the day we read it.

Synthesia - pricing ↗
Synthesia’s pricing page says API usage draws from the same credit balance as the subscription. This is a shared-balance statement, not a guarantee that every API feature is accessible on every plan. The current rendered Synthesia page lists Basic with 500 monthly credits and includes an API rate card, but the exposed text does not establish an ISO billing currency, selected purchase market or final checkout. Older 1,200-credit and Creator-price statements must not be presented as today’s verified quote.
Read on October 15, 2026
Synthesia - credits on self-serve plans ↗
The current self-serve guide lists monthly credit balances of Basic 500, Starter 1,750 and Pro 6,500. Each self-serve plan separately includes ten minutes of video creation or dubbing every month, in addition to its credits; this is not a conversion of 500 credits into ten minutes. Credit-funded video creation uses approximately 100 credits per finished minute, depending on avatar footage. Monthly plans receive credits monthly; annual Starter and Pro receive 21,000 and 78,000 credits at the start or renewal of the annual period. Unused credits do not roll over.
Read on October 15, 2026
Synthesia - downloading videos ↗
The current download guide names Starter, Pro and Enterprise as eligible for downloading ordinary video; Basic and trial users cannot download. It lists Full HD 1080p MP4 (1920x1080), WAV audio, XLIFF translation files and SRT/VTT captions. Videos with interactive elements cannot be downloaded as MP4; the documented alternatives are embedding, a share link or SCORM on an eligible route.
Read on October 15, 2026
Synthesia - personal avatar from a photo ↗
Three personal avatars on Starter and five on Creator, built from a photo of the person, with a live consent video from the same person; voice recording is optional.
Read on September 23, 2026
Synthesia - avatar types ↗
Distinguishes stock, synthetic, personal, studio and avatar-builder types, with differing API compatibility - a web avatar is not automatically usable through the API.
Read on September 23, 2026
Synthesia - custom avatars ↗
An avatar model cannot be downloaded and taken elsewhere; only videos that include it can be exported. A photo input avoids training footage but does not remove the live consent check.
Read on September 23, 2026
Synthesia - video licensing (23 July 2026) ↗
The ordinary licence for stock and synthetic avatars and voices allows training, website and product videos and organic social distribution, but not paid TV, Facebook, Instagram, YouTube, TikTok, programmatic or other paid promotion. Custom avatars follow separate person agreements with consent and age and content policies.
Read on September 23, 2026
Synthesia - acceptable use policy ↗
Paid advertising with a stock avatar additionally requires Synthesia written agreement, and custom avatars require appropriate person authorisation - paying for a subscription does not by itself make any avatar usable in paid ads.
Read on September 23, 2026
Synthesia - dubbing ↗
Dubbing presently lists 134 languages and accepts an uploaded video or a YouTube link; the 4K and 2.5-hour figures are input limits, not proof that a Basic plan can export a 4K long-form video.
Read on September 23, 2026
Synthesia — AI governance: customer data and pre-training ↗
Synthesia’s AI-governance policy says Customer Data, including inputs and outputs, is not used to pre-train its AI Components. Any customer-data processing that requires or results in fine-tuning is subject to the customer’s written instruction and governing agreement. This is not a claim that no processing or fine-tuning ever occurs.
Read on October 15, 2026

Compare with other tools in Video Generation

Product	Maker	Pricing	Launched	Shared tags
Veo	Google DeepMind	Freemium	2024-05	Text-to-video
HeyGen	HeyGen	Freemium	2022-09	Avatars
AI Studios	DeepBrain AI	Freemium	Launch date not verified	Avatars
Luma Dream Machine	Luma AI	Freemium	2024-06-12	—
Kling AI	Kuaishou	Freemium	2024-06-10	—
Hailuo AI	MiniMax	Freemium	2024-03	—

1 discontinued entry/entries in this category are not listed above. They stay in the catalogue with their status.